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onboarding training google ads paid search planhat📋 Description
- Own end-to-end onboarding and customer training to reach first value quickly.
- Build scalable, repeatable enablement programs to reduce manual CS work.
- Standardize onboarding activities and scale across customers.
- Partner with CS, CX, Product, CS Ops, and Product Marketing to set a clear default state.
- This is a leverage role; success is measured by consistency, scale, and CS time saved.
🎯 Requirements
- 2+ years in Customer Success, Training, Onboarding, Professional Services, or Enablement.
- Core Paid Search concepts and Google Ads.
- Explain how Adthena’s data fits into paid search workflows.
- Familiar with how advertisers use competitive intelligence to optimise performance.
- Proven experience running live sessions, workshops, or training with clear structure.
- Nice To Have: Experience with Synthesia and Planhat.
🎁 Benefits
- Remote-first with UK/EU remote and hubs in London, Austin, Sydney.
- Flexible work with autonomy over your day.
- Home Office Stipend: $200 for remote setup.
- Stock Options: share in company rewards.
- Family Care Package: paid maternity and paternity leave.
- Birthday Day Off.
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