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account management saas training product adoption customer enablement📋 Description
- Manage adoption for large strategic customers
- Align goals; use product data for proactive engagement
- Create bespoke enablement plans and proactive strategies
- Share best practices and product expertise to unlock value
- Build trusted relationships from contributors to leaders
- Deliver live, scalable training; tailor to maturity and needs
🎯 Requirements
- 4+ years in TAC, CSM, CS, Enablement, AM or SaaS roles
- Excellent communication across diverse customer personas
- Strong product knowledge; customer-first, consultative approach
- Proven ability to drive outcomes; cross-functional collaboration
- Nice to have: experience with Figma or design tools
- Nice to have: UX/UI, Design Ops, or Frontend background
🎁 Benefits
- Equity and comprehensive benefits (health, dental, vision)
- Retirement contributions and parental leave support
- Mental health, wellness programs; PTO and recharge days
- Learning stipend and work-from-home stipend
- Cell phone reimbursement
- Equal opportunity employer with accommodations
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