Customer Enablement and Product Consultant

📋 Description

• Deliver polished, virtual training sessions to Varicent customers (Admin Enablement & webinars).
• Design and develop vILT curriculum with product SMEs for accuracy and relevance.
• Lead in shaping learning strategy, content development, and cross-functional initiatives.
• Provide mentorship and leadership to peers; drive scalable training programs.
• Facilitate post-session follow-up, gather feedback, and refine future sessions.
• Represent Education in customer-facing events and maintain energy and credibility.

🎯 Requirements

• 6+ years of instructional delivery, technical training, or customer enablement.
• Strong understanding of software products, esp. incentive compensation and analytics.
• Excellent presentation, facilitation, and communication skills.
• Able to translate complex technical concepts into learner-friendly content.
• Experience with virtual platforms (Zoom, zuddl) and LMS tools (Docebo).
• Experience training users on Varicent or similar compensation platforms; knowledge bonus.

🎁 Benefits

• Diversity and equal opportunity employer; committed to inclusivity.
• Collaborative, innovative culture with growth opportunities.
• Mentorship and leadership development within Customer Education and Customer Success.
• Exposure to Generative AI to enhance learning experiences.
• Cross-functional collaboration and involvement in customer events.