Related skills
jira excel powerpoint sharepoint smartsheet📋 Description
- Support customer enablement via targeted training sessions and role-based guidance.
- Create and maintain customer-facing enablement materials aligned to product releases.
- Coach users toward platform proficiency and adoption; reinforce best practices.
- Coordinate launch readiness with checklists (data validation, configuration) with teams.
- Track readiness milestones, dependencies, and risks to keep launches on schedule.
- Triage and coordinate resolution of launch-related issues across internal teams.
🎯 Requirements
- Minimum 2 years in professional services, onboarding, implementation, or training
- Resourceful self-starter who overcomes roadblocks independently
- Able to train all levels, from operators to executives
- Strong verbal and written communication skills
- Proficient in MS Office: Word, Excel, PowerPoint, Teams
- Experience with data and troubleshooting (validation checks, exports)
- Familiarity with Jira and SaaS delivery processes
- Experience with Smartsheet, SharePoint, Power Automate
- Supply chain and logistics experience preferred
- Bachelor's degree in logistics, supply chain, business, or related field preferred
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