Customer Education Specialist

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication saas education onboarding logistics

๐Ÿ“‹ Description

  • Deliver onsite and virtual training sessions using predefined curricula and materials
  • Lead onboarding sessions aligned to customer roles, workflows, and lifecycle
  • Ensure consistent delivery quality across customers, regions, formats
  • Observe and flag gaps, escalating through established processes
  • Support customer launches with scheduled training and repeatable onboarding
  • Contribute to education content improvements and maintain session records

๐ŸŽฏ Requirements

  • Background or education in maritime, shipping, logistics, or port operations
  • Strong written and verbal communication; confident presenting to customers
  • Comfortable following structured processes and predefined agendas
  • Highly organized, reliable, and accountable for scheduled commitments
  • Willingness and ability to travel internationally for onsite training

๐ŸŽ Benefits

  • Dynamic team driving innovation in the maritime industry
  • Culture of innovation and openness with real impact
  • Work with cutting-edge maritime technology
  • Contribute to solutions improving profitability and sustainability
  • Collaborative, learning-focused workplace
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