Customer Education Specialist

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication saas onboarding training public speaking

๐Ÿ“‹ Description

  • Deliver onsite and virtual training using predefined curricula.
  • Onboard customers with role- and lifecycle-aligned sessions.
  • Ensure consistent training quality across regions and formats.
  • Observe gaps, escalate observations, and log feedback.
  • Support customer launches with repeatable onboarding.
  • Contribute to education content by sharing themes.

๐ŸŽฏ Requirements

  • Background or education in maritime, shipping, logistics, or demonstrable interest.
  • Strong written and verbal communication skills; confident presenting.
  • Comfortable following structured processes and predefined agendas.
  • Highly organized, reliable, and accountable in scheduling commitments.
  • Willingness and ability to travel internationally for onsite training.

๐ŸŽ Benefits

  • Dynamic team driving maritime industry innovation.
  • Culture of openness where ideas matter.
  • Tech transforming the maritime sector.
  • Contribute to profitability and sustainability in shipping.
  • London-based role in Customer Operations.
  • Commitment to diversity and continuous learning.
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