Customer Education Specialist

Added
24 days ago
Type
Full time
Salary
Salary not provided

Related skills

saas onboarding logistics training shipping

๐Ÿ“‹ Description

  • Deliver onsite and virtual training sessions using predefined curricula and materials
  • Facilitate onboarding sessions aligned to customer roles, workflows, and lifecycle
  • Ensure consistent delivery quality across customers, regions, and training formats
  • Observe gaps in understanding and escalate observations via established processes
  • Support customer launches with scheduled training and repeatable onboarding experiences
  • Travel internationally approximately 30% of the time

๐ŸŽฏ Requirements

  • Maritime/logistics background or education, or strong interest in maritime
  • Strong written and verbal communication skills, with confidence presenting to customer audiences
  • Comfortable following structured processes and delivering against predefined agendas
  • Highly organized, reliable, and accountable in managing schedules
  • Willingness and ability to travel internationally for onsite training
  • Prior customer-facing experience (onboarding/training/operations) preferred

๐ŸŽ Benefits

  • Be part of a dynamic team driving maritime innovation
  • Culture of innovation and openness where your ideas matter
  • Work with technology transforming the maritime industry
  • Contribute to solutions that improve profitability and sustainability in shipping
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