Lead customer education strategy aligned with goals.
Build and own academy, knowledge base, webinars, onboarding, and certifications.
Lead a 2-3 person team with clear goals and development paths.
Partner with Product, CS, and Support to translate product strategy into education.
Measure and own impact of education on customer success metrics.

🎯 Requirements

2+ years in B2B SaaS focusing on customer education
Proven experience building and scaling customer education programs
Experience managing a small team (2+)
Strong understanding of adult learning methods
Demonstrated experience tracking education performance and analytics
Cross-functional collaboration with Product, Customer-facing teams, and Support

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot