Related skills
camtasia docebo loom screenflow skilljar📋 Description
- Own the Customer Education & Content function for self-serve learning.
- Build Training Academy to reduce tickets and boost SMB adoption.
- Maintain video library; produce micro demos for common questions.
- Script and produce release videos with Product & Marketing.
- Create enablement content for Sales, Implementation, and Channel Partners.
- Drive adoption and track KPIs; identify gaps via analytics and feedback.
🎯 Requirements
- Experience launching or scaling a customer education function from scratch.
- Thrive in cross-functional environments with Product, Marketing, CX, CS, and Implementation.
- Produce high-quality screen recordings with Loom, Camtasia, ScreenFlow.
- Strong written communication and scripting for course copy.
- Experience with LMS platforms (Skilljar, Gainsight CE, Northpass, Docebo).
- Technical fluency with SaaS products; navigate integrations & APIs.
🎁 Benefits
- Industry-competitive salary and equity
- Medical, dental, and vision benefits for you and dependents
- Flexible time off to rest and recharge
- 401(k)
- Paid family leave
- Ground-floor opportunity as an early team member
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to All Other Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!