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slack german customer service zendesk email📋 Description
- Active engagement with customers via Zendesk across channels.
- Resolve issues and coordinate with teammates on Slack.
- Attend meetings and share feedback for growth.
- Shift hours 08:00-19:00 GMT; includes one evening/weekends.
🎯 Requirements
- Fluent German; strong English writing and speaking.
- Background in customer service or support.
- Solution-oriented, proactive, and independent.
- Excellent written and verbal communication.
- Experience with Zendesk and Slack is a plus.
- Hybrid team across UK, Netherlands and Germany.
🎁 Benefits
- Work Abroad up to 30 days per year.
- Equity options from day 1.
- 1 day per year to volunteer.
- Commute support (Swapfiets, NS card, expenses).
- 24 vacation days plus up to 5 extra.
- Happiness days and flexible bank holidays.
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