Customer Content Specialist (Tuesday to Saturday from 1:30 a.m. to 10:00 a.m. IST)
Related skills
public relations client engagement pr newswire content distribution microsoft word📋 Description
- Apply acceptability guidelines to content; identify failures and actions.
- Set up orders with required information for processing.
- Call clients to confirm order details and request missing info.
- Counsel clients on product solutions to assist goals and revenue.
- Provide clear verbal and written communication to clients and colleagues.
- Maintain knowledge of PR Newswire offerings to advise clients.
🎯 Requirements
- Bachelor's degree in journalism, PR, communications, English or related field,
- Preferred experience in writing or editing for news, publishing or PR org.
- Outstanding communication skills and ability to grasp clients' needs.
- Ability to build long-lasting relationships and professional rapport with customers.
- Experience in client engagement and calling to confirm and pitch addons.
- Knowledge of the PR/press release industry and basic news values.
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