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documentation technical writing content strategy ai cross-functional collaboration📋 Description
- Partner with CS, Product, Eng, Sales, and Marketing to ensure content meets needs.
- Be on the front lines with customers to provide the content they need.
- Build internal systems to support product-led growth.
- Define voice and standards for docs across Duro PLM.
- Translate complex workflows into clear, user-focused guidance.
- Prioritize work for high customer impact in a fast-moving product.
🎯 Requirements
- Customer-first mindset with curiosity about user learning.
- Strong written communication; simplify complex concepts.
- Familiar with engineering/manufacturing practices; quick learner.
- Comfortable with cross-functional investigation and data gathering.
- Creative and data-driven; supports multiple formats.
- Proficient with AI tools in documentation workflows.
🎁 Benefits
- Comprehensive medical, dental, and vision plans.
- 401(k) with Altium match.
- Flexible working arrangements.
- Paid holidays and time off; Choice Day per quarter.
- Employee assistance program.
- Professional development support.
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