Related skills
hubspot zoom zendesk g2 gartner peer insights📋 Description
- Own the Zendesk Community and drive customer engagement.
- Develop announcements, guides, and updates on features and activities.
- Capture feedback and translate it into product and marketing recommendations.
- Track engagement metrics and suggest ways to increase activity.
- Manage G2 and Gartner Peer Insights review programs and advocacy campaigns.
- Coordinate Zoom webinars: setup, messaging, registration, and follow-up.
🎯 Requirements
- 4-6 years in community management or customer marketing.
- Hands-on with Zendesk Community, HubSpot, and Zoom.
- Strong project management; handle multiple priorities.
- Strategic communications or content marketing background with writing skills.
- Analytical mindset; track metrics to inform decisions.
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