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communication android customer service ios hardware📋 Description
- Answer incoming questions via phone, chat, and email
- Deliver top-tier customer experience through problem-solving
- Escalate and coordinate responses per Toast values
- Expand knowledge of Toast’s hardware and software weekly
🎯 Requirements
- 1+ year of experience in customer satisfaction
- Ability to work independently with shifting priorities
- Proven troubleshooting of technical tools (Apple laptop, Android software, Toast hardware)
- Strong communication and organizational skills
🎁 Benefits
- Competitive compensation and benefits
- Hybrid work model with in-person collaboration
- Inclusive culture with DEI commitments
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