Related skills
customer service data entry payment processing collections microsoft excel📋 Description
- Contacts delinquent account holders by phone or email to collect payment
- Establish or follow up on payment plans for delinquent accounts
- Review files for third-party collections and prepare documents for sale
- Document collection activities; may recommend charge-offs
- Support post move-out processes and refunds coordination
- Collaborate with banks/sites teams to ensure correct charges and refunds
🎯 Requirements
- High School degree required
- 1-2 years residential and property experience preferred
- Superior attention to detail
- Ability to navigate data entry systems and apps
- Advanced written and oral communication skills
- Proficiency with Microsoft Office (Outlook/Excel/Word)
🎁 Benefits
- Competitive salary
- Remote work - 100% remote
- Paid time off
- HMO coverage
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