Related skills
data analytics sql google sheets tableau data visualization📋 Description
- Leverage datasets to identify opportunities to improve customer satisfaction and shipping.
- Conduct focused analyses on customer experience initiatives and impact on performance.
- Assist data requests and reporting for stakeholders; track metrics (CSAT).
- Update dashboards and reports; use SQL, Tableau, Google Sheets.
- Develop data analysis skills with analysts to translate insights into actionable recommendations.
- Develop use of LLMs & AI to capture customer voice and drive service.
🎯 Requirements
- Pursuing a Bachelor's or Master's in Business/Management or STEM with data analytics.
- Strong data analytics, visualization, modeling; SQL and Google Sheets.
- Good balance of statistical/technical skills with business acumen.
- Fluent in English; French a plus.
- Ability to work autonomously.
- Internship agreement with French university.
🎁 Benefits
- Hybrid work: 2 remote days/week and 1 remote week/quarter, plus 3 flex days.
- Mission-driven work with hands-on career development.
- Employee Resource Groups and inclusivity programs.
- Diversity, equity, inclusion values embedded in our culture.
- Reasonable accommodations available for interviews.
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