Customer Care Associate, Remote in Alberta, Canada

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

communication customer service data entry remote work problem solving

📋 Description

  • Help customers through quality conversations and service experiences
  • Answer phones; assist with orders, reorders, questions, returns, and site navigation
  • Ensure every customer feels valued and supported
  • Build customer relationships based on trust, kindness, and reliability
  • Recommend products that fit customers’ interests
  • Practice active listening; clarify details; diffuse tense situations

🎯 Requirements

  • Must be located in Alberta, Canada
  • 1-2 years in customer care or service
  • Proficiency with computer skills and strong typing skills
  • Legally allowed to work in Canada; no visa sponsorship
  • Complete 2-week training: Mon-Fri, 9am-6pm EST, Feb 9-20
  • Reliable access to a private, secure, quiet workspace

🎁 Benefits

  • CAD $15 per hour
  • 100% remote work
  • Vacation
  • Holiday pay with premium pay for holidays
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