Related skills
communication documentation customer service problem solving order processing📋 Description
- Resolve Customer Agents issues promptly.
- Work on requests involving expiration dates on lenses and lot numbers.
- Adjust shipments for customer needs; process Saturday deliveries.
- Help process international orders needing extra documentation.
- Fix print problems and release held orders.
- All around problem solving.
🎯 Requirements
- High school diploma (or GED equivalent).
- Call Center experience is a plus.
- Self-starter, driven, motivated, proactive, and disciplined.
- Ability to multitask and prioritize at the same time.
- Be innovative and think on the fly.
- Live the company values: Big-hearted, Tenacious, Unconventional, Better together!
🎁 Benefits
- Deep discounts on lenses, glasses, and other services.
- Amazing healthcare coverage.
- Tuition Reimbursement.
- 401(k) match.
- Exposure and training to other roles in the company.
- Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!