Related skills
customer service excel data entry microsoft office word📋 Description
- Contact delinquent account holders by phone or email to request payment
- Collect payments or set up payment plans for delinquent accounts
- Follow up with customers on established payment plans
- Document collection activities; may recommend charge-offs
- Reach out to past-due residents to collect payment
- Collaborate with banks and site teams to process refunds and resolve disputes
🎯 Requirements
- High School Degree required
- 1-2 years residential/property experience preferred
- Excellent written and oral communication; superb customer service
- Proficiency in Microsoft Office (Outlook, Excel, Word) and data entry
- Strong attention to detail; ability to work independently in a fast-paced environment
- Ability to collaborate across locations and build relationships with teams
🎁 Benefits
- Competitive salary
- Remote work (100% remote)
- Paid Time Off
- HMO coverage
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