Be the go-to contact for customers; handle queries and bookings by phone and email.
Take ownership of client shipments to ensure on-time, accurate dispatch.
Build strong relationships with commercial clients and understand their needs.
Coordinate with transport teams and drivers for smooth daily ops.
Assist supervising a dedicated team of transport staff and drivers.
Keep everything organized with precise records and admin processes.

🎯 Requirements

Experience in customer care within logistics, freight forwarding, or transport.
Strong communication skills with professional approach and customer satisfaction focus.
Excellent organizational skills; able to work independently.
Proficiency in Microsoft Word and Excel.
Positive, resilient attitude; thrives in fast-paced environments.

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