Related skills
customer service microsoft office cross-functional collaboration pricing shipping📋 Description
- Respond promptly to customer inquiries with timely resolutions
- Collaborate with Sales Operations and Account Executives on issues and returns
- Analyze service performance and implement efficiency improvements
- Deliver world-class customer service to clients and internal teams
- Maintain knowledge of accounts, pricing, order-to-cash, and shipping
- Build cross-functional relationships for seamless service
🎯 Requirements
- 2+ years customer care experience
- Bachelor's degree required
- Proficiency in Microsoft Office
- Strong organizational and multitasking skills
- Collaborative, proactive team player
- Comfortable working across global teams
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