Related skills
communication crm sales customer service solar📋 Description
- Represent GoodLeap as SME on customer calls
- Deliver excellent customer service with strong communication
- Suggest GoodLeap products to fit customer needs
- Keep GoodLeap records up to date for each interaction
- Handle issues with diplomacy to satisfy customers
- Escalate issues to management when needed and explain clearly
- Complete tasks as directed by supervisor
🎯 Requirements
- 3+ years of customer service and/or sales experience
- Previous solar customer service or sales experience desired
- Excellent interpersonal, verbal, and written communication
- Patience, empathy, and strong listening to meet customer needs promptly
- Flexible and adaptable to changing business needs
- Able to accept and apply coaching from leadership
- Reliability and strong work ethic required
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