Related skills
communication sales customer service coaching empathy📋 Description
- Represent GoodLeap as a subject matter expert on customer calls
- Provide exceptional customer service via verbal and written communication
- Recommend GoodLeap products that may benefit customers
- Document each interaction in GoodLeap systems
- Resolve issues with diplomacy to ensure satisfaction
- Escalate issues to management when needed
🎯 Requirements
- 3+ years of customer service and/or sales experience
- Excellent interpersonal, verbal, and written communication skills
- Patience, empathy, and strong listening skills
- Flexible to changing business and team needs
- Willingness to accept coaching and feedback
- Proven reliability and a strong work ethic
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