Related skills
storytelling sales enablement b2b marketing content development customer advocacy📋 Description
- Lead the strategy and evolution of Toast’s customer advocacy.
- Build relationships with customer advocates across the business.
- Own and execute a cohesive customer proof strategy with stakeholders.
- Ensure customer proof is accessible and used across GTM teams.
- Own customer storytelling for events, shaping narratives and participation.
- Partner with Sales to support storytelling for priority opportunities.
🎯 Requirements
- 6+ years in customer marketing, brand comms, or content roles in B2B/tech
- Strong storyteller with excellent written and content development skills
- Comfortable partnering with Sales and cross-functional teams to support GTM priorities
- Able to manage multiple initiatives in a fast-paced environment
- Passionate about elevating customer voices and storytelling impact
- Well-organized with a structured approach to customer advocacy
🎁 Benefits
- Hybrid work model with in-person collaboration
- Total rewards including benefits and equity (if eligible)
- Diversity, equity, and inclusion in our culture
- Learn more about Toast benefits at https://careers.toasttab.com/toast-benefits
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