Customer Advocacy Specialist, APJ

📋 Description

• Schedule and lead content; maintain monthly content calendar.
• Facilitate customer asset development; post to website and sales portal.
• Ensure timely customer testimonials reach event and meeting teams.
• Provide latest customer marketing assets to sales and field marketing.
• Secure customer speakers for regional and global events.
• Maintain and update customer attributes in the reference database.

🎯 Requirements

• 3-5 years in customer reference programs or cross-functional marketing.
• Proficiency with ReferenceEdge, Seismic, and Salesforce.
• Customer-first approach; communicates with internal customers.
• Master storyteller focused on customer outcomes.
• Creative thinker with ideas to bring stories to life.
• Strong project management and operational excellence.

🎁 Benefits

• Competitive pay based on the work you do.
• Health coverage for you and family in many locations.
• Flexible locations and schedules for many roles.
• Generous vacation days each year.
• Up to $2000 match for donations and service.
• Up to 40 hours per year for volunteer projects.