Manage day-to-day advocacy and reference program execution.
Lead advocacy initiatives to boost customer participation and engagement.
Build and maintain a pool of referenceable customers for sales, marketing, events.
Own the ReferenceEdge tool and advocacy workflows.
Track engagement metrics and collaborate with sales and CS to align tools with goals.
Develop customer stories for sales enablement and marketing.

🎯 Requirements

3–5+ years in customer marketing or advocacy.
Proven success managing advocacy/reference programs.
Excellent project management and communication skills.
Experience with references, case studies, and testimonials.
Strong storytelling and customer content development.
Experience with online reviews platforms (G2, Gartner).
Cross-functional collaboration with sales and marketing.
Knowledge of Salesforce, Monday.com, and/or ReferenceEdge is a plus.

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