Customer Advocacy Marketing Lead

Added
5 days ago
Type
Full time
Salary
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Related skills

salesforce advocacy monday.com referenceedge online_reviews

πŸ“‹ Description

  • Execute and manage customer advocacy programs to engage and grow advocates.
  • Build relationships with key customers and nurture advocates.
  • Create impactful advocacy content, references, case studies, and stories.
  • Drive customer engagement, retention, and brand loyalty through advocacy.
  • Collaborate with sales, marketing, and CS to align advocacy with goals.
  • This is an individual contributor role with no people management.

🎯 Requirements

  • 3-5+ years in customer marketing, advocacy, or related roles
  • Proven success in managing or supporting customer advocacy/reference programs
  • Excellent project management and communication skills
  • Experience managing online reviews across platforms (G2, Gartner)
  • Knowledge of Salesforce, Monday.com, or ReferenceEdge is a plus
  • Willingness to travel
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