Customer Advocacy Manager

📋 Description

• Own and manage key elements of the customer reference program across teams.
• Partner with Sales, CS, and Customer Experience to identify advocates.
• Develop calendars of artifacts, webinars, keynotes, and events.
• Drive customer evidence, case studies, videos, and success stories.
• Project-manage advocacy initiatives to scale Tanium's growth.
• Ensure thoughtful, white-glove interactions with customers.

🎯 Requirements

• 3-5 years of experience in customer advocacy or related field.
• Proven track record with C-Suite executives.
• Strong communication and relationship-building skills.
• Passion for customer experience and driving engagement.
• Experience designing, launching, and scaling advocacy programs.
• Cross-functional collaboration with Sales, CS, Marketing, and Exec.

🎁 Benefits

• Equity awards
• Medical, dental, and vision plans
• 401(k) with company match
• Health Savings Account and Flexible Spending Account
• Life, accident, and disability coverage
• Volunteer Time Off (VTO)