Related skills
project management change management netsuite training xero📋 Description
- Project manage implementation and onboarding of new Ramp Strategic Enterprise customers
- Lead launches across top-tier accounts with cross-functional teams
- Serve as strategic consultant guiding customers through Ramp setup and best practices
- Understand customers' workflows, pains, and priorities; propose tailored solutions
- Drive product utilization and revenue by avoiding delays and reinforcing Ramp value
- Become an expert in Ramp's integration and configuration options
🎯 Requirements
- 10+ years in implementation, activation, or customer success in B2B
- Experience managing strategic enterprise customer relationships with numerous stakeholders
- Experience running complex technology transformation projects with multiple workstreams
- Excellent verbal and written communication; deep discovery to understand needs
- Proven ability to work with Product and Engineering to share feedback and troubleshoot
- Ability to anticipate customer needs and position product solutions
🎁 Benefits
- NYC/SF pay range: $154,700 - $263,900; other locations: $139,300 - $237,500
- 100% medical, dental & vision insurance
- 401k with employer match
- Flexible PTO
- Relocation support to NYC or SF
- Parental Leave
🚚 Relocation support
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