Related skills
slack salesforce google suite gainsight drift📋 Description
- Serve as a trusted advisor to drive customer satisfaction, retention, and growth across your portfolio.
- Build relationships with key decision makers and stakeholders across a dedicated customer base.
- Partner with customers to understand objectives and build strategic plans.
- Drive customer growth by proactively identifying opportunities to deliver greater value.
- Collaborate with Customer Care & Activation and Sales to support adoption and expansion.
🎯 Requirements
- 6+ years of customer and/or account management experience.
- Excellent communication, negotiation, and forecasting skills.
- Experience in a B2B SaaS environment; HR tech is a plus.
- Retention quota experience with strategies that drive results.
- Proficiency with Salesforce, Gainsight, Drift, Google Suite, and Slack.
🎁 Benefits
- Medical, Dental, Vision insurance.
- Life, AD&D, and Disability Insurance.
- Wellness apps; Paid parental leave; PTO.
- Commuter/ Parking; Office lunches; Internet/Phone stipend.
- 401(k) retirement plan; Financial Planning; Learning & Development Budget.
- Invest in Your People Fund.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!