Related skills
crm ms office salesforce excel powerpoint📋 Description
- Maintain account retention and exceptional customer service
- Manage day-to-day account duties including renewals
- Collaborate with Sales, Technical Support and Finance
- Identify and close upsell opportunities within existing accounts
- Develop and execute a territory plan to drive retention and upsell
- Build trusted relationships across multiple systems and teams
🎯 Requirements
- 1-2 years of experience
- Experience interacting with customers and internal stakeholders
- Strong communication and cross-group collaboration skills
- Proactively drive account retention with minimal oversight
- Identify expansion opportunities and create campaigns
- Salesforce.com and other CRM tools experience
🎁 Benefits
- Competitive healthcare coverage
- Wellness programs
- Take-it-when-you-need-it time off
- Parental leave
- Recognition programs
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