Customer Account Executive, Scale

📋 Description

• Own a defined set of customer relationships including expansion and renewal activities.
• Drive account growth and retention with cross-functional teams.
• Analyze customer product usage to identify growth opportunities.
• Manage renewals and upsell/cross-sell opportunities.
• Communicate customer feedback to the Braze product team.
• Collaborate across departments to drive feature adoption and success.

🎯 Requirements

• 3+ years in Account Management or SaaS sales with quota.
• 3+ years closing and managing strategic customers.
• Ability to research accounts and prioritize for bookings.
• Proven ability to navigate large orgs and identify decision makers.
• Outstanding verbal, written, and executive presentation skills.
• Salesforce CRM experience and MS Office/Keynote proficiency.

🎁 Benefits

• Hybrid work environment with in-office collaboration.
• Comprehensive benefits including medical, dental, vision, life, and disability.
• Retirement plans and Employee Stock Purchase Plans.
• Flexible paid time off.
• Professional development with a yearly learning stipend.
• A curated in-office employee experience and community programs.