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crm account management salesforce saas microsoft office📋 Description
- Own and grow a defined set of customer relationships.
- Drive account growth, retention, and satisfaction with cross-functional teams.
- Collaborate with Customer Success, Solutions, Services, and Product.
- Understand the digital marketing ecosystem and Braze's engagement solutions.
- Communicate customer feedback to the Braze product team.
- Achieve quarterly upsell and renewal targets.
🎯 Requirements
- 3+ years in Account Management, SaaS sales, or quota roles.
- Research accounts, build POV, and prioritize to maximize bookings.
- Navigate large organizations and identify SaaS decision makers.
- Strong verbal/written communication and executive-level presentations.
- Proficient with Salesforce CRM; MS Office and Keynote.
- Ability to travel to customer sites and events.
🎁 Benefits
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability coverage
- Fertility benefits and paid parental leave
- Learning stipend for professional development
- Volunteer Week and donation matching
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