Related skills
zapier sql python api gitπ Description
- Identify manual CS workflows and convert to AI-powered systems.
- Replace reactive processes with proactive AI-driven triggers.
- Build intelligent workflows to reduce admin overhead and boost engagement.
- Build AI-powered RFP and security automation to speed responses.
- Create post-call summaries and next steps automation.
- Develop AI co-pilots for calls with real-time context and prompts.
π― Requirements
- 5+ years in software engineering with full-stack Python/JS/SQL.
- Hands-on with LLMs (GPT-4/5, Claude) and prompt engineering.
- Automation/integration: Zapier, Make, or n8n.
- Working with APIs (HTTP, webhooks) and JSON data.
- Git version control basics.
- Knowledge of CS SaaS metrics (NRR, churn) and lifecycle.
π Benefits
- High visibility with exec leadership.
- Shape the future of AI-powered CS.
- Immediate impact as AI adoption accelerates CS.
- Support for personal and professional growth.
- Collaborative, empowering team culture.
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