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Added
2 minutes ago
Location
Type
Full time
Salary
Not Specified

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Related skills

data analysis nlp quality assurance testing ai
Job Responsibilities:

  • Evaluate and uplift the quality of existing products, identifying and resolving deficiencies;
  • Proactively suggest product enhancements based on thorough analysis;
  • Drive improvements in product quality for elevated customer experiences;
  • Assess and optimize the performance of AI and Machine Learning models;
  • Systematically document, prioritize, and address testing anomalies and defects;
  • Develop and oversee a robust Quality Planning strategy;
  • Collaborate with the Product Development team for seamless project delivery;
  • Identify and alleviate bottlenecks in quality assurance processes;
  • Spearhead continuous improvement projects and quality data collection;
  • Establish and track key KPIs for product quality;
  • Prepare and present comprehensive quality reports to Senior Management.

    • Job Requirements:

  • Comprehensive understanding of the customer support lifecycle and platforms;
  • Proficiency in automation processes and methodologies;
  • Knowledge of networking, AI, LLM, NLP technologies;
  • Experience with various programming languages;
  • Strong analytical skills for data and trend analysis;
  • In-depth understanding of our company’s structure and dynamics.
  • A commitment to continuous learning and staying abreast of industry developments;
  • Demonstrated leadership and accountability;
  • Excellent communication and collaboration capabilities;
  • Strong decision-making and problem-solving skills;
  • Exceptional organisational and time-management abilities;
  • High emotional intelligence and analytical thinking;
  • Resilience and determination in challenging situations;
  • Team player with a flexible and adaptable approach;
  • Eagerness to learn and grow within a dynamic environment.

    • Additional Information

    #

    LI-Onsite

    Life @Crypto.com

    Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

    Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

    Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

    Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

    One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

    Are you ready to kickstart your future with us?

    Benefits

    Competitive salary

    Medical insurance package with extended coverage to dependents

    Attractive annual leave entitlement including: birthday, work anniversary

    Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

    Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

    Work Perks:

    crypto.comvisa card provided upon joining

    Our

    Crypto.combenefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

    AboutCrypto.com:

    Founded in 2016,

    Crypto.comserves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance,

    Crypto.comis committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

    Learn more at

    https://crypto.com.

    Crypto.comis an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.

    Crypto.comvalues diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

    Personal data provided by applicants will be used for recruitment purposes only.

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