Blockchain Security Technical Support Engineer

At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors.

We are looking for someone who is enthusiastic about Web3 and blockchain technology. The individual must have hands-on experience in writing smart contracts (DApps) and ideally experience staking on various blockchain networks. The individual will be the go-to person by the wider Crypto.com team in the blockchain network. It is a norm in our industry for new blockchains to be created/introduced weekly; the individual is expected to research and understand technically how the new blockchains work and the various features for wallet integration.

The roles will require a strong knowledge of blockchain from a practical usage perspective, specifically in the smart contract (DApps) and staking. In the early phase, the individual will spend more time supporting the Solana ecosystem but it will be expanded to others like Cronos/Cronos zkEVM.

Responsibilities

• Understand DApps and ability to deploy/maintain/monitor smart contracts on Solana/EVM
• Develop understanding of all supported blockchains and in-depth knowledge of a select few blockchains
• Research on new blockchain supported by the organization
• Stay up to date with software upgrades and other critical blockchain changes.
• Share blockchain/DApps knowledge with internal teams including Engineers, DevOps, Sales, Product Manager and Customer Success team.
• Troubleshoot and triage blockchain specific alerts and issues

Requirements

• Strong client service in a fast-paced, high pressure, and dynamic environments
• Past job experiences in supporting applications in 24/7 environment
• Good knowledge of blockchain and its ecosystem and how protocols interact with each other and DApps
• Hands-on experience in running blockchain nodes, writing smart contracts (DApps), staking, governance, bridges
• Knowledge in programming languages such as Rust, Solidity, Javascript, Node.js, Python
• Experience owning technical documentation
• Attention to detail with an analytical mindset
• Adaptive to varying work condition
• Good communication skills in English both written and verbal.

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: crypto.com visa card provided upon joining
• Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet, built on security, privacy, and compliance. Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com.