Related skills
crm data marketing automation customer experience journey mapping📋 Description
- Work in a small client-strategy team within VML MAP's Experience Strategy.
- Drive strategic deliverables and develop integrated channel plans across touchpoints.
- Integrate strategies across email, mobile apps, social, and emerging platforms.
- Synthesize research into actionable personas and customer journeys.
- Craft narratives and contribute to thought leadership initiatives.
🎯 Requirements
- Experience shaping strategy at the intersection of customer experience, data, and digital ecosystems.
- CRM strategy experience; agency and client-side welcome.
- Ability to lead cross-functional teams including CX, performance marketing, creative, media, and data.
- Strong written and verbal communication and workshop facilitation.
- Self-starter with proactive attitude and quick impact.
🎁 Benefits
- Equal opportunity employer; inclusive culture.
- Global, international environment with diverse colleagues.
- Opportunities for personal and professional development.
- Exposure to large-scale global client work.
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