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reporting crm sales operations data governance dashboards📋 Description
- Oversee daily CRM and Contact Centre software maintenance for uptime and data integrity.
- Lead creation and updating of internal sales policy documents and SOPs.
- Manage Revenue Team dashboards and provide actionable insights on pipelines.
- Implement improvements to the payment journey and internal sales processes.
- Collaborate with Finance and Collections to ensure data accuracy and integrations.
- Resolve system issues and bottlenecks with timely troubleshooting.
🎯 Requirements
- 2+ years in sales operations, account management, or business development support.
- 1+ year in CRM management and maintenance.
- Outstanding organisation and planning skills.
- High attention to detail and strong follow-through on technical commitments.
- Excellent verbal and written communication skills.
- Proven track record of meeting KPIs related to operational efficiency.
🎁 Benefits
- Equity: potential stock option ownership for leadership roles.
- Hybrid work: remote options available.
- Learn new tech skills: part-time in Coding Bootcamps.
- Join a global team across Africa, Europe and the US.
- Life-changing work improving access to tech education.
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