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Related skills

crm agile genai user stories dynamics 365

📋 Description

  • Strong CRM background; understand email-to-case / system-to-case
  • Agile – mandatory
  • Communicate well; work independently as an Agile BA in a squad
  • Documentation skills – draft FSDs, User Stories, POCs
  • Dynamics 365 experience is a plus (functional/technical)
  • AI experience – GenAI, Copilot, prompts writing

🎯 Requirements

  • 7+ years experience in CRM and BA
  • Dynamics 365 experience is a plus (functional/technical)
  • AI experience (GenAI, Copilot, prompts) is a plus
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