CRM & Customer Lifecycle Specialist

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

looker salesforce project management notion canva

πŸ“‹ Description

  • Lead scalable SMB onboarding and engagement strategies.
  • Build scalable customer comms and engagement plans.
  • Improve recovery actions for under-engaged clients with scalable plans.
  • Develop and scale the 30-day results presentation process.
  • PMO for SMB clients: lead engagement and communications.
  • Monitor KPIs and collaborate with onboarding and client success teams.

🎯 Requirements

  • 3-5 years in PM, customer journey design, CRM automation.
  • Experience with scalable comms and engagement plans; CRM expert.
  • Strong PM skills; multitask across projects.
  • Excellent written and verbal communication.
  • Analytical, data-driven; Looker experience a plus.
  • Tools: Salesforce, Looker, Notion, Canva.

🎁 Benefits

  • Wellhub Gold+ membership with gyms and wellness resources.
  • Emotional wellbeing program with therapy sessions.
  • Healthcare, dental, and life insurance.
  • Hybrid/remote options with home office stipend.
  • Flexible scheduling to fit time zones.
  • Paid time off and parental leave.
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