CRM and Web Operations Manager

📋 Description

• Own day-to-day CRM and website operations.
• Lead weekly sprint process with an agile mindset.
• Maintain CRM production calendar; ensure campaigns on schedule.
• Translate requests into clear Asana tickets.
• Coordinate work across creative, marketing, DevOps, and product.
• Serve as operational hub to keep campaigns moving to launch.

🎯 Requirements

• Bachelor degree in Digital Marketing, Communications, or related field.
• 5+ years in fast-paced digital marketing or CRM roles.
• Proficiency with Asana for workflows; ticketing and coordination.
• Functional understanding of Shopify Liquid, CSS, and HTML.
• Knowledge of Klaviyo or CRM platforms; email and SMS campaigns.
• Ability to work Pacific Time and travel up to 10%.

🎁 Benefits

• Comprehensive medical plans (HMO/PPO/HDHP) with HSA.
• FSA and Dependent Care FSA; life and disability coverage.
• 17 paid holidays and Flexible PTO.
• Travel assistance and nationwide pet insurance.
• Wellness perks: Headspace, ClassPass, and robust EAP.
• 100% 401(k) match up to 4% after 3 months.