CRM Administrator, HubSpot

📋 Description

• Provide HubSpot support and admin end-to-end (users, permissions, objects, pipelines, workflows).
• Primary contact for high-volume HubSpot tickets; manage intake, prioritization, and SLAs.
• Identify recurring issues across HubSpot, integrations, and internal systems; reduce ticket volume.
• Maintain data hygiene and governance to ensure HubSpot as trusted reporting source.
• Partner with Sales, Marketing, Ops, Product, and Eng to stabilize integrations.
• Create and maintain docs, SOPs, and training to enable self-service.

🎯 Requirements

• 2+ years hands-on HubSpot admin in production.
• Experience supporting high-volume CRM environments via ticketing.
• Strong HubSpot config/automation knowledge: users, permissions, objects, workflows, reporting.
• Experience supporting and troubleshooting CRM integrations with third-party SaaS tools.
• Ability to partner with Sales, Marketing, Ops, Product, and Eng to translate needs into scalable solutions.
• Excellent communication, organization, prioritization with a growth mindset.

🎁 Benefits

• Flexible Unlimited PTO and company holidays
• Medical, Dental, and Vision plans
• $1,950 annual Employer HSA contribution
• FSA options including dependent care
• Employee assistance program and mental health resources
• 401(k) match program for Traditional and Roth accounts