CRM Administrator

📋 Description

• Provide day-to-day Salesforce support for Commercial users.
• Troubleshoot issues and escalate to Revenue Systems Lead.
• Handle routine admin tasks (users, permissions, fields, layouts).
• Improve data quality by identifying recurring issues.
• Support testing, UAT, release checks, and documentation of changes.
• Create lightweight docs/playbooks for common requests.

🎯 Requirements

• Hands-on Salesforce admin for Sales/CS/Onboarding teams.
• Core admin concepts: objects/fields, permissions, users, reports.
• Exposure to Flow, validation rules and permission sets.
• Clear communication with end users and practical problem solving.
• Careful with data quality, access changes, and documentation.
• Nice-to-haves: Salesforce certs; Apex/LWC; Jira/HubSpot exposure.

🎁 Benefits

• 33 days annual leave + public holidays.
• Company days (e.g., Summer Fridays) and team events.
• Opportunities for career growth.
• Collaborative, supportive team culture.