Solutions Engineering Manager, ANZ

Cribl does differently. 

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. 

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

This is a remote role based in Australia

Why You'll Love This Role:

The Solutions Engineering Manager is responsible for hiring, mentoring, and assessing Solutions Engineers as it relates to their pre-sales and account management responsibilities.As the Solutions Engineering Manager, you will oversee a team of Solutions Engineers and your goal will be to attract, develop, and retain top talent.

As An Active Member Of Our Team, You Will…

• Lead the Solutions Engineering team, reinforcing sales methodology and best practices, as well as ensuring proper use of our CRM system
• Provide ongoing mentorship to SEs to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, as well as account expansion across multiple solutions
• Continually assess and develop technical capabilities of each team member to ensure each SE reaches and maintains required technical knowledge to effectively perform their pre-sales duties
• Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities
• Support Sales Reps + SE teams with their sales campaigns and customer management activities in order to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively
• Deliver sales presentations, present technical information about Cribl’s products and services, conduct product demonstrations and execute Proof of Value events
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

• Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the Cribl Leadership Team
• Background of successfully selling land and expand deals to Strategic Accounts
• Ability to teach ways to identify new and existing opportunities through consultative selling methodologies
• A history of successfully leading a technical pre-sales team that drives target attainment
• Must be able to lead a team and meet monthly, quarterly, and annual quota requirements
• Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer-facing role OR equivalent combination or education and experience
• Ability to travel up to 30%
• You live in Sydney or Melbourne
• BONUS:
  • Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously.
  • Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers
  • Active Clearances, repeated history of success to a specific government vertical

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Bring Your Whole Self