Customer Success Engineer- Seattle

📋 Description

• Act as trusted advisor to customers, guiding the CS lifecycle from onboarding to expansion.
• Coordinate across teams to deliver value with Cribl solutions.
• Engage with technical and management stakeholders; demonstrate Cribl value to executives.
• Help customers achieve data goals and realize value of Cribl investment.
• Build and maintain success plans and KPIs; drive use case adoption.

🎯 Requirements

• 5+ years in related function with customer advocacy in post-sales.
• Customers-first mindset with strong communication and relationship skills.
• Ability to manage expectations and empathize; communicate clearly.
• Proven track record with large enterprises in a high-growth environment.
• Experience with Observability, Logs, Metrics, IT Ops and Security.
• Willingness to travel up to 25%; living in Seattle or Puget Sound.

🎁 Benefits

• Competitive salary; $110k-$175k USD.
• Health, dental, vision; short-term disability; life insurance.
• Paid holidays and PTO; fertility treatment benefit.
• 401(k), equity, discretionary bonus.
• Remote-first culture with flexible work arrangement.
• Diversity and inclusion; supportive, collaborative team.