Oversee high-profile migrations of email lists to Substack with Partnerships.
Manage step-by-step creator processes and resolve onboarding issues.
Lead information sessions for Bestsellers and VIP users; answer product questions.
Be a resource for best practices, account setup, and issue resolution.
Partner with internal teams to support launches and platform goals.

🎯 Requirements

Exceptional written and verbal communication with strong judgment.
Deep curiosity about culture and independent publishing.
Comfort working directly with high-profile creators.
Strategic thinker who can execute day-to-day effectively.
Strong relationship-building skills and personal integrity.
Experience in tech, media, publishing, talent management, or adjacent fields.
Self-directed, adaptable, and comfortable in a fast-moving environment.

🎁 Benefits

Equity for all full-time roles.
Exceptional benefits.
Equal opportunity employer.

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