Related skills
excel microsoft office powerpoint word outlook📋 Description
- Review and respond to CD requests, including Medicare/Commercial plan adjudication.
- Receive calls from pharmacies, physicians, and members about CD status.
- Initiate calls to physicians, pharmacies and members when additional information is required.
- Document CD inquiries, status, and resolution per policies.
- Review faxes and emails and create new cases for Medicare/Medicaid or Commercial plans.
- Support pharmacists in gathering information to support CD decisions.
🎯 Requirements
- Associate degree in Pharmacy Technician (or equivalent work experience)
- 3+ years of customer service experience
- Experience with Microsoft Office tools (Outlook, Excel, PowerPoint, Word)
- Available to work rotating shifts, including nights, weekends, and holidays
- Excellent oral and written communication; Fluency in English and Spanish is required.
🎁 Benefits
- Certified Pharmacy Technician License is preferred.
- Experience in healthcare or pharmacy setting is a plus.
- E-Verify participation.
- No visa sponsorship.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Healthcare Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!