Related skills
cms excel microsoft office pharmacy pharmacy technician📋 Description
- Review and respond to CD requests for Medicare/Commercial plans.
- Answer calls from pharmacies, physicians, and members on CD status.
- Call physicians/pharmacies/members when more info is needed.
- Send calls, faxes, or letters about CD resolutions.
- Document CD inquiries and resolutions per policies.
- Create new cases for Medicare/Medicaid or Commercial plans.
🎯 Requirements
- Associate degree in Pharmacy Technician.
- 3+ years in customer service.
- Experience with Microsoft Office tools: Outlook, Excel, PowerPoint, Word.
- Rotating shifts incl. nights, weekends, holidays.
- Excellent oral and written comms; English & Spanish required.
🎁 Benefits
- Certified Pharmacy Technician License is preferred.
- Experience in healthcare or pharmacy setting is a plus.
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