Courseware Developer

📋 Description

• We are looking for a Courseware Developer to join our team in a hybrid capacity (3 days per week at Bangalore), reporting to the Manager, Technical Courseware Development in the Product Management department.
• Partner with SMEs to capture real workflows and translate them into course designs, objectives, and storyboards
• Create instructor-ready PPT decks that tell a clear technical story and are easy to teach
• Design and develop highly engaging, interactive, modular eLearning including scenarios, activities, and knowledge checks
• Build and validate hands-on labs and product demos in the actual product, troubleshooting issues end-to-end
• Develop assessments mapped to objectives, including quiz items and scenario/task-based questions
• You thrive in ambiguity. You’re comfortable building the path as you walk it
• You act like an owner. You pursue the mission with bias for action and integrity
• You are a problem-solver. You seek challenges and deliver solutions
• You are a high-trust collaborator. You work with others toward shared outcomes
• You are a learner. You have a growth mindset and seek feedback to improve

🎯 Requirements

• 4-5 years of experience creating technical learning content for both eLearning and ILT
• Foundational knowledge or strong interest in cybersecurity and networking
• Strong writing, visual communication, and presentation slide design skills
• Proven ability to learn technical products quickly and translate SME input into clear, task-based training
• Video development and editing skills; proficiency building interactive eLearning using tools such as Articulate or Adobe (Storyline, Rise, or Captivate)
• Prior experience or familiarity with Zscaler or similar products and solutions
• Experience using AI tools responsibly to accelerate content development workflows
• Familiarity with LMS platforms and learning analytics

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!