Related skills
reporting account management upselling customer service onboarding📋 Description
- Onboard new corporate clients to Deliveroo for Work.
- Handle account queries and provide outstanding support.
- Resolve escalations to maintain high client satisfaction.
- Assist with reporting, auditing key accounts, and data entry.
- Identify upsell opportunities to grow existing accounts.
- Work in Manchester with hybrid schedule.
🎯 Requirements
- Native or fluent English; additional language preferred.
- Experience in customer service and account management.
- Strong Excel skills.
- Excellent verbal and written communication.
- Ability to identify issues and propose solutions.
- Able to adapt to day to day challenges in relation to tasks assigned to you.
🎁 Benefits
- Healthcare, wellbeing, parental leave, pensions, generous leave.
- Benefits vary by country; ask recruiter for details.
- Diversity and inclusion are core to our hiring.
- Adjustments available for applicants who need them.
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